Privacy Policy

Effective Date: 8/9/2025

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At refillpen.com (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect
We may collect the following types of information when you use our website:

Personal Information: Name, billing/shipping address, email, phone number, payment details.

Order Information: Products purchased, order history, shipping preferences.

Technical Information: IP address, browser type, device type, pages visited, and cookies.

Optional Information: If you contact us or subscribe to our email list, we may collect any information you choose to provide.

2. How We Use Your Information
We use your information to:

Process and fulfill your orders.

Communicate with you about your order, account, or inquiries.

Improve our website, products, and services.

Send promotional emails (only if you opt in).

Comply with legal requirements.

3. How We Share Your Information
We do not sell your personal data. We may share information with:

Service Providers: Payment processors, shipping carriers, and IT service providers.

Legal Authorities: When required by law or to protect our rights.

Business Transfers: If our company is sold or merged, your data may be transferred to the new owner.

4. Cookies & Tracking Technologies
We use cookies to:

Remember your preferences.

Analyze site traffic and performance.

Improve your shopping experience.

You can adjust your browser settings to refuse cookies, but some features of our site may not function properly.

5. Data Security
We implement reasonable technical and organizational measures to protect your personal data. However, no method of transmission or storage is 100% secure.

6. Your Rights
Depending on your location, you may have the right to:

Access, correct, or delete your personal information.

Opt out of marketing emails.

Request a copy of your data.

Restrict or object to certain processing activities.

To exercise your rights, contact us at info@refillpen.com.

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

8. Children’s Privacy
We do not knowingly collect data from individuals under 18. If we learn that we have collected such data, we will delete it promptly.

9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Effective Date.”

10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: info@refillpen.com